Terms and Conditions - House Clearance Putney
Welcome to our House Clearance Putney services. Please read these Terms and Conditions carefully before engaging our services. By utilizing our services, you agree to adhere to these terms outlined below.
1. Definitions
For the purposes of these Terms and Conditions:
- Service Provider: Refers to our company offering house clearance services in Putney.
- Client: The individual or entity requesting house clearance services.
- Premises: The property in Putney where house clearance services are to be performed.
2. Scope of Services
Our house clearance services include, but are not limited to:
- Removal of unwanted furniture and appliances
- Disposal of household waste and recyclables
- Sorting and packing of items as per client instructions
- Transportation of items to designated disposal sites
- Cleaning services post-clearance
2.1 Additional Services
Additional services, such as the removal of hazardous materials or illegal items, are subject to further agreements and may incur extra charges.
3. Responsibilities of the Service Provider
We commit to:
- Providing services with due care and skill
- Ensuring compliance with relevant waste disposal regulations in Putney
- Maintaining appropriate insurance coverage for liability and property damage
- Handling all items respectfully and securely
4. Responsibilities of the Client
Clients are expected to:
- Provide accurate information regarding the scope of work
- Ensure that the premises are accessible on the agreed dates
- Remove or secure any items that are to be retained or excluded from clearance
- Comply with all site-specific rules and regulations
5. Pricing and Payment Terms
Our pricing structure is based on:
- The volume and type of items to be cleared
- Accessibility of the premises
- Additional services requested
All prices are subject to change based on the final assessment. Payment terms are as follows:
- 50% deposit upon booking confirmation
- Remaining 50% due upon completion of services
We accept various payment methods, including cash, credit cards, and bank transfers.
6. Cancellation and Refund Policy
Clients may cancel services up to 48 hours before the scheduled date without incurring any fees. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee equivalent to 25% of the total service cost.
Refunds for overpayments or prepayments will be processed within 14 days of cancellation, provided no services have been delivered.
7. Liability and Insurance
We carry comprehensive insurance to cover any accidental damage or loss that may occur during the provision of our services. However, we are not liable for:
- Items not declared prior to clearance
- Pre-existing damage to items
- Damage caused by inherent defects not attributable to our services
8. Confidentiality
All client information and data provided to us will be handled with strict confidentiality and will not be disclosed to third parties without prior consent, except as required by law.
9. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or the provision of services will be subject to the exclusive jurisdiction of the courts in London.
10. Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes through appropriate channels. Continued use of our services after such modifications constitutes acceptance of the amended terms.
11. Acceptance of Terms
By booking our house clearance services in Putney, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing our House Clearance Putney services. We strive to provide efficient, respectful, and professional assistance in your house clearance needs.